Frequently Asked Questions
Everything you need to know about your Bison Products experience.
What materials are used in Bison Products apparel?
We prioritize durability and comfort, using premium heavyweight cotton, sustainable recycled polyesters, and genuine ethically-sourced leather for our signature pieces.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return and exchange policy?
We offer a 30-day window for returns and exchanges. Items must be unworn, unwashed, and in their original packaging with tags attached to qualify for a full refund.
How do I know which size to choose?
Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed, classic fit.
Do you offer international shipping?
Yes, Bison Products ships to over 50 countries worldwide. Shipping costs and estimated delivery times are calculated automatically at checkout.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.